Refund Policy
This policy explains the conditions under which sales, refunds, and access to digital products are managed in our online store.
Thank you for your interest in our digital forensic software.
Since our products are downloadable digital goods activated by license, all sales are final and non-refundable, except in exceptional cases detailed below.
🧪 Free trial before purchase
We offer trial versions of our software so you can evaluate its features before making a purchase. We encourage you to try the software beforehand to ensure it meets your needs.
🚫 No refunds
Once a license has been issued or access granted to the digital product, returns or refunds are not possible. This policy complies with applicable regulations on digital goods.
🔧 Technical support
If you have a technical issue with the software, please contact our support team. We are available to assist you with installation or product use.